Coronavirus Update

Dear All,

As we get back to normal or a 'new' normal, I just want to reassure you that my client's safety and welfare is my priority.  As such, counselling sessions are now continuing to take place, either face to face or via Zoom, Skype, telephone or email, all of which are proving very successful. The situation will be carefully monitored and continually re-assessed.

If you have any questions or queries about counselling sessions, please don't hesitate to get in touch. To make an appointment, please give me a call or complete the contact form.


Be kind. Be kind to yourself. Be the person you want to be. Be you.


Best wishes, Kay



Thank you for stopping by to look at my website - I hope I can be of some help to you.  

Kay Fletcher Counselling began life back in 2011, offering counselling to adults and couples. It has grown and evolved since then and now also provides counselling to children and young people, including working in schools locally.    


I am a person-centred counsellor which is a 'humanistic' therapeutic approach.  This means I look at the way a person views and values themselves, the conscious thoughts, feelings and emotions, but I don't aim to interpret or diagnose.  In this way

I would aim to work with the meaning your experiences have for you, in order to understand your experience from your point of view. To this end the counselling relationship is an important part of the therapeutic alliance and I would offer empathy, respect and honesty, to establish and support it.  During the first session we can discuss working together and if we felt this was something we could do.  


As a person-centred therapist then, I value the client's experience and am genuine, open and non-judgemental.  I would hope you felt accepted and able to work honestly with, and understand, your own feelings.  I believe this move to relying on your own values, and sense of self-worth would create a positive relationship with your inner resources and on-going access to this continued support. 

I work privately from my practice in the small but picturesque village of Leintwardine, on the Shropshire/Herefordshire border.  Appointments are available Monday-Saturday, with evening sessions an option.  I am a BACP Accredited Counsellor and the British Association for Counselling & Psychotherapy (BACP) is a professional body which safeguards clients and ensures they have access to competent and ethical practitioners.  Accreditation means my '...practice has been deemed to meet our higher standard as a competent, ethical and independent practitioner,' 


Best wishes, 



If you feel unsure about contacting me but feel you need help right now or you may harm yourself or someone else, please contact the Samaritans on 116 123 which is free to call from within the UK and Ireland.

If you are a child who feels at risk then you can also contact ChildLine on 0800 1111 which is a free 24-hour counselling service for children and young people up to their 19th birthday in the UK.

There is also a Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women's Aid and Refuge 0808 2000 247.

Please don't suffer in silence - please ask for the help you need.